The Innovation Lead will drive transformative initiatives within the healthcare insurance provider's technology team, focusing on innovation in the omnichannel contact center ecosystem to enhance customer experience and operational efficiency. Responsibilities include identifying opportunities to innovate across customer experience channels, developing a structured innovation roadmap, and overseeing the execution of innovative technologies and processes.
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Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers and overseeing preparation of illustrative materials.
The Global Mobility Business & Systems Specialist will assess, design, and implement technology solutions that solve business problems and promote the growth of Hitachiโs Global Mobility capabilities. The role will engage with internal and external stakeholders, working as the Business & Systems Integrator throughout the full lifecycle of solution development to generate successful business outcomes. It will monitor services delivery to ensure systems disruptions will not impact service availability.
We're seeking an experienced Workday PSA Lead to join a high-impact implementation team delivering Workday Financials and PSA solutions to a global client. This is a senior-level consulting role where you'll lead solution design, manage delivery, and provide strategic guidance to both clients and internal teams. The ideal candidate is based in the Americas or can work CST hours effectively.
Lead the day-to-day planning, delivery and optimisation of our Oracle HCM platform. Align HR technology solutions with business objectives, ensuring the platform supports efficient HR operations and an excellent employee experience. Possess in-depth knowledge of Oracle HCM Cloud modules (particularly Core HR) and your experience with Redwood will be plus.
Expanding the Endur practice, capSpire is seeking experienced Principal Endur Consultants proficient in Commodity or Energy markets, trading, and risk management, who will lead Endur implementations, leveraging expertise in deal modeling, risk management, and accounting for commodities and energy, ensuring project delivery and nurturing capSpire's Endur practice growth.
Strengthen the service team for a strategic LIMS Program as a Major Incident Manager & Post Incident Report Manager, in the context of a worldwide rollout. This position leads the response to high-impact IT incidents and ensures thorough documentation and analysis post-resolution. This role ensures rapid incident resolution, clear stakeholder communication, and continuous service improvement through structured post-incident reviews and reporting.